Crystal Cave Tours Frequently Asked Questions (FAQ’s):
Our Iceland Crystal Cave Tours meeting location is at the Jökulsárlón Glacier Lagoon parking lot. Which is within the Vatnajokull National Park.
The official address for this location is: í Hornafirði, Jökulsárlón, Glacier Lagoon, 781 Höfn. Use Google Maps to get yourself their!
In collaboration with the Vatnajokull National Park, we are providing two links which give ample information about climate change and glacier melt cycles.
The first link goes directly to the VJP website: crystalcavetours.is/education
The second link is a PDF that is a great digest of information about glacial melt: crystalcavetours.is/glacierbook
Please plan to dress in layers. The Icelandic weather can change rapidly. Therefore, we suggest you have a small backpack which has additional layers you can put on if you get cold. Hiking boots, a waterproof jacket, hat, and gloves are also recommended for your Crystal Caves Tour with us.
Please arrive at least 15 minutes before your tour start time. That way you have time to park, use the restroom, and find our guide. Our tours leave promptly at their departure times.
The temperature is often a bit colder at the glacier. Rain and wind can also make it feel colder. We suggest to always bring an extra layer of clothing in case the weather changes.
Unfortunately, we do not offer refunds for late arrivals or missing a tour. Please refer to our Terms and Conditions for further information.
You’re welcome to bring your own snack and water is always recommended to bring water.
If your tour is canceled because the weather is making it impossible to safely access the glacier, you will be entitled to a full refund or rescheduling to a different date. Need more info? Check out our Terms & Conditions page.
The minimum age is 8 years old.
The promotional photos can vary from your experience because of professional photos being taken, but also natural factors. Ice caves are formed naturally. The size and shape of the cave change over time from factors such as movement from the glacier or melting of the ice, and the color of the blue may vary based on factors such as sunlight.